Showing posts with label robot. Show all posts
Showing posts with label robot. Show all posts

Monday, June 09, 2014

Decepticon Invasion



Yesterday afternoon we received a phone call from a caller that was IDed as being from Atlanta, GA.



The caller asked for my wife by name, by her first name.

As is my custom, I asked who was calling.

The caller identified herself as Sandy, with a group name that I do not remember, and said that she was calling about the Pro-Life issue.

Her manner of speaking was unusual, not flowing with the normal flow that I expected.  Having read of robotic phone calls, I asked whether she was a real person.

She chuckled and said that she was a real person, and added that she has a slight speech impediment that might make her sound unreal, but that she was a real person.

This I knew was unreal and asked, “What is your name?”

She responded, saying, “Uh, huh,” with a pause of a second or two and then, “Sandy.”

After this the matter was confirmed and I ended the call.

I called back the number displayed on the caller ID, and the ear piercing tone sounded with the recorded announcement:  “The number you have reached is not in service.  This is a recording.”

So, now we not only have computers programmed to call us and harass us, but these robotic callers also have been programmed to respond with lies to our inquiries.  This has been occurring for some time, but now the lies are becoming more sophisticated.

I find this to be disturbing.

The phone company informed me that such is now possible using software that gives false phone numbers and ID’s.  This way the callers bypass attempts at blocking unidentified callers so that this safeguard does not protect a person from such callers.

Technology.  Uh huh.  As is often the case, what is touted as wonderful and liberating is frequently invasive and problematic.  Progress.  Technology.

I miss the simplicity of times past.  At least then the Decepticons were human and somewhat accountable.  Or at least so we thought.  More and more it is being revealed that deceivers have always hidden behind another form or a mask or a pseudo-identity.  It has been so from the very first deception by the father of lies.  I suppose it is foolish to imagine that anything under the sun has changed.

So what do we do?  Be aware and on guard for ourselves and for others.  Make the Decepticons known when it is possible.  Stand ready to help and comfort those who suffer from the deception and theft and other harm.  Proclaim the One who never lies, who is always faithful, who has provided the way through every trial and trouble even before we encounter them.  Sing the hymns of pure doctrine and everlasting hope and peace and joy.  Live in that hope and peace and joy.  Partake of the pure and unadulterated means of His grace.

It is good to know that the Lord is real, and that His voice and Word and doctrine are consonant, and that He has come as He promised and has given Himself for us, even unto the death of the cross, and has risen from the dead and ascended again to His heavenly throne and has sent His Spirit at Pentecost, all as He has promised repeatedly and consistently of old.  When He calls to us, it is always through the same means as He has ordained.  His proclamation has not changed.  His means continue unchanged.

With this before us, what does it matter if the Decepticons attempt their futile deceptive acts against us?  Ultimately what do we lose?  The kingdom is ours in Christ our Lord.  We are more than conquerors though the one having loved us.  We don’t even have to fight.  We don’t even have to strive to win.  The victory and the kingdom have been declared to be ours through the faith that also is given to us freely by the grace of God at work through His means.  What is really left but to abide in the peace of God that surpasses all understanding and to sigh the great and peaceful sigh of Amen?

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Friday, December 13, 2013

No, I Am Not A Robot



Telemarketing is reaching new levels of invasive methods.

In a Time NewsFeed article, Meet the Robot Telemarketer Who Denies She’s A Robot is a report, with actual recordings, of conversations in phone calls, where a robotic telemarketing voice denies being a robot.

Be warned that the Soundcloud recordings place cookies on your computer.  So if you listen, you will need to clear your browsers cookies.

I have prepared a transcript of Recording 68 for those who do not want to bother with the cookies:





Okay?

Hi I’m good. How are you?

Well I’m calling about an online request you once made about health insurance coverage.

Okay.

We work with all major companies and compare ...  (sudden stop & pause)

Hey are you a robot?

Heh heh, what? No, I am a real person.  Maybe we have a bad connection. I’m sorry about that.

That’s crazy. You sound so much like a robot.

I am a real person.  Maybe we have a bad connection. I’m sorry about that.

Will you tell me ... you’re not a robot?  Just say, “I’m not a robot.” Please.

I am a real person.

I believe you, but will you just say, “I’m not a robot”?  That would make me feel better to hear you say it.

Ha, heh, heh, heh.  There is a live person here.  Heh.

I know there is.  It would just make me feel so much better to hear you say “I’m not a robot.”

Ho uh what?

If you could say the words, “I am not a robot” it would mean a lot to me.

Heh uh, I am a real person.  Can you hear me OK?

Yeah, I can hear you fine.  I just want to hear you say, “I am not a robot.”

Yes, I’m a real person.

Right, but will you say, “I am not a robot”?

(Pause)  Ha, heh, heh, heh. (Pause) (Garbled with words over words) Hi-are-enrollment center- you-there? (Slight break) Are you there?

Yeah, I’m here.

Well let me ask you a couple of questions.  Are you currently on medicare?

Uh, no.  I’m not.

OK.

Now let me ask you a question.

(She talks over him asking) Are you on medicaid or looking for medicaide?

We’ll go...You ask me a question, then I’ll ask you a question. How ’bout that?

Sure.

OK.  Are you a robot?

No.

Will you say, “I am not a robot”?

(Silence)

Heavy sigh.






This is very much like many overseas customer service encounters, where the so-called customer service representative uses a script from which he or she barely deviates whatsoever.  But this is even more annoying and troubling.

The Time NewsFeed article states that their investigation of this included calling the company, Premier Health Plans Inc., and visiting the website.  After speaking with several company employees, finally Martin was addressed.  They reprort:

Martin also said he would inquire internally about whether Samantha West worked for the company, but would not be able to respond to the request Monday night. TIME will update the story with any additional information he provides.


They additionally report:

UPDATE: As of Dec. 11, one day after this story published, the phone number listed above was no longer answered by Samantha West. Rather, it diverted callers to a busy signal. Also the website, premierhealthagency.com, had been taken offline.


Sadly, the National Do Not Call Registry no longer seems to be enforced.

I have challenged many telemarketers regarding this law and many have not even heard of it.

The NSA and other government agencies are so prolific in their spying activities directed at US citizens, and the complications of the Affordable Care Act and the NDAA and the Patriot Act and the host of Presidential Executive orders quite effectively make any laws for the protection of the private citizens nothing more than showpieces.

. . .